The Scripps Medical Plans Member Solution Center is available 24 hours a day, seven days a week including holidays. Representatives can assist members with questions about eligibility, claims, benefits, pre-authorization, and other information regarding the Scripps Medical Plans.

The Scripps Medical Plans Member Solution Center is available at (888) 897-4988. TDD/TTY service is available for the hearing impaired at (800) 367-8939 or (800) 877-8973. Language translation services are also available for most foreign languages. If you would like to communicate on-line with the Member Solution Center, click on the “Contact Us” link at the top of the page. A representative will respond to you within 24 hours.