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Member Services for Vision Benefits

Contacting member services is easy. You can find contact information regarding your vision services below.

Vision Plan Member Services


Scripps Vision Plan Member Services is managed by MES Vision. For inquires related to your vision benefit, please call MES Vision customer contact center at (800)877-6372. (For specific questions regarding your medical, prescription drug, dental, and chiropractic benefits please click the related tab on the left side of this page.)

Phone
(800) 877-6372

Mailing Address
MESVision
PO Box 25209
Santa Ana, CA 92799-5209

Hours of Operation
Monday - Friday, 8:00am - 5:00pm (PST)

Online Help

Many questions regarding your vision benefits may be answered through the internet by accessing www.mesvision.com.(Please note that only information relating your the vision portion of your plan is available through this site. Please click on the related tab to the left for specific questions regarding your medical, prescription drug, dental, and chiropractic benefits.)

Through this online tool you may:

  • Find an explanation of covered vision care services and supplies.
  • Search for participating provider.
  • Determine your vision benefit eligibility (ex. Find out when you are eligible for new frames).
  • Check the status of a vision claim.
  • Learn about discounts on LASIK procedures through the TLC Vision Program.